FAQ
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery for items that are unworn, unwashed, and have their original tags attached. Please note that sale and limited-edition pieces are final sale unless stated otherwise.
How do I start a return or exchange?
Visit our contact page and include your order number. Our support team will walk you through the return or exchange process and help make things right.
Orders & Shipping
When will my order ship?
Culture Clubs gear is produced in limited runs — many items are made-to-order to maintain quality and exclusivity. Please allow 7–14 business days for production and fulfillment. Once your item ships, you’ll receive an email with tracking details.
Do you ship internationally?
At this time, we ship within the U.S. only. For special releases or collaborations, international exceptions may be possible. Reach out to info@cultureclubs.golf before placing your order to confirm availability.
Can I change or cancel my order?
We begin processing orders quickly to ensure timely delivery. If you need to make changes or cancel, contact us as soon as possible — if your order hasn’t shipped, we’ll do our best to assist.
Products & Sizing
How do I choose the right size?
Each product page includes a detailed size chart to help guide your choice. If you’re between sizes, we recommend sizing up for comfort and ease of movement — especially for performance wear.
Are your collections limited edition?
Yes. Most Culture Clubs drops are limited editions, inspired by heritage, culture, and the stories that shaped the game. Once a collection sells out, it may not return — so we suggest grabbing your favorites early.
Do you restock sold-out items?
Select signature pieces may restock occasionally, but most collections are exclusive to their original release. Stay connected through our newsletter and social media to be first to know about upcoming drops.
Legacy & Brand
What does “Fort’e” mean?
“Fort’e” comes from forte, meaning strength — the area where you naturally excel. For Culture Clubs, it’s more than a word; it’s a foundation. Fort’e represents strength in story, swing, and purpose, connecting legacy to the modern game. The Fort’e Estate stands as a symbol to stand firm, move with intention, and leave something that lasts.
How does Culture Clubs give back?
Through our Swing Forward Initiative, a portion of every purchase supports junior golf programs, community projects, and heritage-based initiatives that build opportunity for the next generation.